A few days ago we talked to you about Emotional Intelligence and described the skills that Reuver Bar-On established to create a model capable of measuring this psychosocial capacity.
Today, we will detail the factors that make up each of these skills.
Factors that determine EI
For each skill, Bar-On establishes a set of factors to take into account in its analysis and measurement:
Self-perception
- Self-concept: That is to say therespect towards oneself and the understanding and acceptance of our weaknesses and
- Self-awareness: or therecognition and understanding of our emotions and the awareness of the impact they have on our thoughts and actions.
- Self-realization: or our willingness to voluntarily improve and to pursue important goals for yourself.
Interpersonal
- Empathy: Are we able torecognize, understand and value how others feel and consequently respect their feelings?
- Interpersonal relationships: Do we develop and maintain satisfactory relationships withothers? Are we able to trust and have sympathy for others?
- Social responsibility: Willingness to contribute to the welfare ofothers, be it groups of people or society in general.
Decision making
- Resolution of problems: Can we find solutions to problemsinvolving emotions? Are we able to comprehend how they influence decision making?
- Verifying reality: Dowe maintain objectivity and achieve emotions not altering our perception of things?
- Impulse control: Do we control or manage to delay an impulse or theurge to act, thus avoiding impetuous decisions? .
Self-expression
- Assertiveness: Do we communicate our feelings, beliefs and thoughts openly?Can we defend our rights and values in a socially acceptable way?
- Emotional expression: Do we express our feelingsopenly ?
- Independence: We dependemotionally on others or behave in a free and autonomous way?
Stress management
- Flexibility: Are we able to face situations or unpredictable ideas while adapting ouremotions, thoughts and behaviors to them?
- Tolerance to stress: Do we facedifficult situations believing that we can handle and influence them?
- Optimism: Do youkeep a positive attitude towards life? Do we keep hope, despite the difficulties?
Soon we will be talking to you about how emotional intelligence influences performance, productivity and the achievement of a company’s goals.
If you want us to supply more information, if you wish to suggest a topic for future posts, or if you want to tell us about your experiences, please do leave us a comment.